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Yes, you can order yen from Chase in 2025. You have a few choices when you want to order yen: visit a branch, call the bank, or check if online ordering works in your area. Always order yen early because processing can take a few days, especially if you need cash before your trip.

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You might wonder how to order yen from Chase in 2025. The process is pretty straightforward, but you need to plan ahead. Not every Chase branch keeps yen on hand. Before you visit, call your local branch or check online to see if they have Japanese yen available. This step saves you time and helps you avoid disappointment.
You can order yen in three main ways:
Most people find that contacting their local branch is the fastest way to start the currency exchange process. When you place your order, the bank will tell you when your yen will be ready for pickup. Processing usually takes between one and three business days, but it can take longer if there are delays. Some common reasons for delays include extra checks for fraud, missing information, or if you order yen right before a weekend or holiday.
Tip: Always order yen several days before your trip. This gives you enough time in case your branch needs to order the currency from another location.
Before you can complete your order, you need to bring the right identification. Chase requires you to show a valid form of ID when you order yen. The most common forms of ID are:
You must show your ID before the bank can finish the foreign currency exchange. If you forget your ID, you will not be able to pick up your yen.
Chase does not list a minimum or maximum amount for yen orders on their website. Each branch may have its own rules, so you should ask your local branch if you want to order a large amount or just a small sum. This helps you avoid surprises and makes the process smoother.
When you order yen from Chase, you will pay a fee for the service. Most branches charge a flat fee, usually around $5, plus a small percentage of the total amount you exchange. The exact fee can change, so always ask your branch for the latest details.
The bank will also use the current exchange rate to convert your US dollars to yen. This rate can change daily, so the amount of yen you get may be different from what you see online. You can ask the branch for the current exchange rate before you confirm your order.
Here’s a quick look at what you might pay:
| Service | Typical Fee | Notes | 
|---|---|---|
| Order yen (service fee) | $5 | May also include a percentage markup | 
| Exchange rate | Varies daily | Ask for the current exchange rate | 
| Processing time | 1-3 business days | Can be longer if delays occur | 
Note: The currency exchange process can take longer if you order yen on a Friday or before a holiday. Delays also happen if you provide incomplete information or if the bank needs to do extra checks.
If you want to know how to order yen from Chase with the lowest fees, ask your branch about all possible charges before you place your order. This way, you can compare options and choose what works best for you.

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You should always plan ahead when you order yen. If you wait until the last minute, you might not get your cash in time for your trip. Most Chase branches need at least one to three business days to process your request. Sometimes, it takes longer if you order yen right before a holiday or weekend. Try to place your order several days before you travel. This gives you peace of mind and helps you avoid stress.
To get the best exchange rate, call your local Chase branch and ask about the current rates and fees. Rates can change every day. Some people also check other providers like Wise or CXI for better deals. Wise often gives you the mid-market rate with low fees, while CXI can deliver yen quickly. If you want to avoid extra fees, use a Chase credit card with no foreign transaction fees and let Chase handle the currency conversion.
Tip: Always notify Chase about your travel plans. This helps prevent fraud alerts and keeps your cards working smoothly.
You might wonder how you will get your yen after you place your order. In 2025, Chase does not offer cash pickup or delivery for yen orders. You cannot pick up yen at a branch or have it sent to your home. Instead, Chase suggests using travel cards for spending abroad.
Here is a quick look at your options:
| Provider | Service Type | Pickup Options | Delivery Options | Notes | 
|---|---|---|---|---|
| Chase | Foreign currency exchange | None | None | No yen cash pickup or delivery; promotes travel cards | 
| CXI | Online ordering and branch pickup | Walk-in at 35 US branches | Home delivery available | Offers yen and fast next-day delivery | 
| Wise | Digital multi-currency account and card | ATM withdrawals abroad | No home delivery of cash | Use ATMs in Japan for yen | 
If you want to track your yen order, use Chase Online. This system lets you check your order status in real time from your computer or phone. You need to call Chase to set up your username and password first.
Here’s what you need to do to order yen from Chase in 2025:
You can order yen at most Chase branches. Some locations may not offer this service. Always call ahead to check before you visit.
You usually get your yen in one to three business days. Sometimes, it takes longer. Ask your branch for updates when you place your order.
You can visit the Chase website or ask your local branch for more ordering yen from chase faqs. Staff can answer your questions and help you with the process.
This guide shows you that while ordering physical yen from a traditional bank is possible, it comes with fees, delays, and a significant amount of hassle. In a modern world, your money should be as mobile as you are. Instead of visiting a branch, waiting for days, and accepting unfavorable exchange rates, you can leverage a digital platform designed for global financial mobility. This is where BiyaPay offers a modern, transparent solution that eliminates the friction of traditional currency exchange. Our platform provides real-time exchange rate queries and conversions for a wide range of fiat and digital currencies, with remittance fees as low as 0.5%.
With BiyaPay, you can manage your international finances from the palm of your hand. Instead of a slow, multi-day process, we offer same-day delivery for many transfers, ensuring your money gets where it needs to go quickly. Our service provides a seamless and cost-effective alternative to carrying physical cash or dealing with traditional bank markups. Whether you’re a frequent traveler, an international business owner, or simply need to send money abroad, BiyaPay is your go-to partner for fast, secure, and low-cost global transactions. Open a secure account with BiyaPay in minutes and experience a new standard for global finance. Register now to streamline your international transactions.
*This article is provided for general information purposes and does not constitute legal, tax or other professional advice from BiyaPay or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or warranties, express or implied, as to the accuracy, completeness or timeliness of the contents of this publication.




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