The world of the cryptocurrency circle is like an amusement park full of surprises and traps - although it has dazzling high returns, it often makes you experience the excitement of a “roller coaster”. Especially when you have earned a lot of money and are ready to withdraw it, but suddenly encounter a “frozen card” - the account is frozen and the funds cannot be withdrawn. This helpless feeling is probably only understood by those who have experienced it firsthand. What makes the “withdrawal” road of the cryptocurrency circle so bumpy? And how can we avoid these pitfalls and ensure the safe and smooth outflow of funds?

In the cryptocurrency circle, the so-called “frozen card” is not a new type of “card”, but refers to your account being frozen by the platform, which makes it impossible to conduct transactions or withdraw coins. This situation usually occurs when you need to use funds the most, as if a sudden shutdown and overhaul, making you feel like you are “stuck” at the exit of an amusement park. So, why does the “frozen card” problem occur?
Firstly, due to compliance and security considerations, the platform often monitors your account. If your account experiences abnormal activity, such as frequent cross-border transactions, large transactions, or login requests from high-risk areas, the platform may temporarily freeze your account to avoid risks to your funds or legal issues for the platform itself.
Secondly, many trading platforms have strict identity verification requirements. If your real-name authentication is incomplete or there are problems with the submitted identity documents, it may also be recognized as a high-risk account by the platform, resulting in freezing. This is like being asked to fasten your seat belt by staff before a roller coaster, but you don’t respond for a long time and are eventually “asked” to get off.
Furthermore, some platforms will regularly review accounts based on Anti Money Laundering (AML) and Know Your Customer (KYC) requirements. If your trading pattern or account activity is different from normal users, such as unclear source of funds or opaque trading behavior, the platform may actively freeze your account and require you to provide more proof materials to unfreeze it.
For investors, the consequences of having their accounts frozen are not small - not only does it mean that they cannot trade normally, but it may also affect the timely flow of funds and even investment plans. Therefore, understanding and preventing the risks of these “frozen cards” is a necessary skill for every cryptocurrency investor.
Faced with the “frozen card” problem that often occurs in the cryptocurrency circle, many investors have begun to have doubts about how to ensure the safety of funds and withdraw funds smoothly. So, how to ensure the safety of one’s wealth in this volatile and uncertain market?
Don’t worry, below we will introduce several common safe withdrawal methods to help you avoid funds being frozen and withdraw smoothly.
1. Choose a legal compliance trading platform
Firstly, choosing a legal and compliant trading platform is one of the most effective ways to avoid bank card freezing. Legitimate platforms usually follow Anti Money Laundering (AML) and Know Your Customer (KYC) policies, review the source of users’ funds, greatly reducing the risk of illegal transactions. Moreover, compliance platforms have stronger security and can provide timely and effective assistance when problems occur, ensuring the safety of your funds.
Here are some safe withdrawal platforms worth considering:
2. Cold wallet storage
If you have large long-term investments, it is recommended to store assets in a cold wallet. Cold wallets are not directly connected to the Internet, so they are extremely vulnerable to hacker attacks or platform issues. Even if there are problems with the exchange or the account is frozen, the assets in the cold wallet are still safe. Common forms of cold wallets include hardware wallets (such as Ledger, Trezor) or paper wallets, which can effectively isolate your assets and network, providing higher security.
3. Regularly check account activity
Regularly checking the activity records and transaction details of the account is also an effective measure to avoid card freezing problems. Most trading platforms provide “login history” and “transaction history” functions, and you can check the login and transaction status of the account at any time. Once any abnormalities are found, take immediate action, such as changing the password or contacting the platform customer service to solve the problem. This can help you identify risks as early as possible and prevent the occurrence of freezing events.
Overall, although the “frozen card” problem in the cryptocurrency circle is inevitable, investors can effectively reduce risks by choosing legal and compliant trading platforms, using cold wallets to store assets, regularly checking account activity, and other preventive measures. In addition, avoiding frequent withdrawal operations and understanding the platform’s withdrawal policy are also important steps to ensure the safety of funds. In the risky cryptocurrency circle, staying vigilant and taking appropriate measures can help you smoothly complete the flow and withdrawal of funds.
*This article is provided for general information purposes and does not constitute legal, tax or other professional advice from BiyaPay or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or warranties, express or implied, as to the accuracy, completeness or timeliness of the contents of this publication.




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